Why Choose Us

We stand out for our commitment to excellence and customer satisfaction. Here’s why you should choose us

Authentic Guarantee

We ensure every watch is 100% genuine with our authenticity guarantee

Customer Service

Our team is available 24/7 to provide top-notch support and assistance

Fast and Secure Delivery

Enjoy swift and secure delivery services, ensuring your watch arrives promptly and safely.

Shopping Experience

Browse and purchase easily through our online platforms or visit one of our 4 offline stores

What Services We Offer

We provide a range of services to meet your luxury watch needs

CONSIGNMENT

We manage the sale of your watch through our platform, handling all the details for you.

DIRECT SELLING

Sell your watch directly to us, and receive immediate payment based on an agreed price.

TRADE-IN

Exchange your old watch for credit towards a new one, making upgrading easy.

REPAIR / SERVICE

From basic servicing to full mechanical overhauls, we’ll keep your watch running perfectly.

PROTECTION SHIELD

Keep your watch looking pristine with our premium protection film service.

Your Trusted Luxury Marketplace

IDWX is the largest luxury watch marketplace and the convenient solution to sell, buy and trade your treasured timepiece in Indonesia. Managed by professional watch dealer with years of experience and vast international networks, we are able to offer you valuable advice on the watches you desire, and supply them at great prices to you. We welcome you to explore our one-of-a-kind collections.

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FAQ

As the largest trader of high-end luxury watches in Indonesia, we highly value our customers' trust and ensure that every watch we offer has undergone a rigorous verification and inspection process by our team of experts. Each watch available on our platform is guaranteed to be 100% original, so you can shop with confidence, knowing that you're purchasing a high-quality product.

You can explore our available watches across several platforms, including our website, Instagram, Telegram, and WhatsApp community. Additionally, you can easily connect with us by clicking the WhatsApp button on your screen for more information or assistance.

Yes, you can view the watch before making a purchase (terms and conditions applied)

You can either visit our offline store or contact our admin to arrange a viewing. However, we recommend making a down payment first to reserve the watch, ensuring it is held for you during the viewing process.

Yes, you can! If you're interested in making an offer lower than the listed price, please contact our team. We strive to respond 24/7 to your offer as quickly as possible.

We offer a variety of payment methods to accommodate your preferences. You can pay using

  • Debit or credit cards,
  • Online transfers,
  • Virtual Account payments, and
  • Cash in Rupiah currency (IDR)

If you have any specific payment needs or questions, feel free to contact us for further assistance.

After purchasing a watch from us, you receive a 30-day warranty on every watch (terms and conditions apply).

This warranty covers any issues related to the watch's functionality and quality.

Don't worry if you encounter any problems—we have four offline stores where you can visit anytime. Our team is always ready to assist you with any issues you might have.

For detailed information about the warranty coverage, please refer to our terms and conditions or contact us directly.

Customer support

0817616989

Send a message

idwxofficial@gmail.com